Online platform to support victims of natural disasters

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Χρόνη, Αίγλη

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This thesis presents the development and evaluation of an online platform aimed at providing support to individuals affected by natural disasters. Through a user-centered design approach, the platform addresses common challenges faced by victims during the post-disaster recovery phase. The platform offers a centralized information hub, real-time updates on relief efforts, and a community support system. The platform was developed through sequential phases starting with requirement analysis followed by interface design, evaluations and concluding with code development. The structure of the thesis consists of the following chapters and sections: Chapter 1: Introduction Subject analysis and purpose of the thesis are presented providing an overview of the research objectives and scope. Chapter 2: Analysis of Application’s Requirements and Specifications Focus on the analysis, starting with personas representing different user roles such as victims of natural disasters, organization employees, and volunteers. Storyboards illustrating on-site and application scenarios are included. Use case scenarios for employees, volunteers, and victims are also explored. Chapter 3: Database Design Database design, including the procedure of creation of the database and analysis of its structure. Chapter 4: Design of the Application's Interface Interface design aspects, beginning with a hierarchical task analysis (HTA) and its description. A site map is presented to provide an overview of the application's structure. Chapter 5: Initial Designs Initial designs of the web application, including the general structure of the application. The specific pages of the application are, also presented. Chapter 6: Evaluations & Redesigns Various evaluation methods, including heuristic evaluation, think-aloud evaluation, and questionnaires, to assess the usability and user experience of the application. Based on theses evaluation results, redesigns are proposed. Chapter 7: Technologies Used Overview of the technologies used in the design and development of the application. Front-end, database, back-end, and hosting aspects. Chapter 8: Conclusion and Future Work Summary of the findings and conclusions of the thesis. Potential future work and roll out of the application. Annexes Parts of the source code that was implemented in order to develop the web application. Usability testing and user feedback demonstrate positive experiences and increased feelings of support and resilience. The thesis contributes to the field by providing an innovative solution to enhance post-disaster support and inform future research in disaster management.



Web applications, Natural disasters, Resource management